These are some of the questions that are asked most frequently. If you don’t see an answer to your question, please call or email us. We’ll be happy to answer your question to the best of our ability.
Q. Do you take new patients?
A. Yes, we are currently accepting new patients and in most cases can see you for a complete exam within a couple days. Emergency visits are accommodated on the day you call, in most cases.
Please call us in advance of your first appointment if you have questions about your insurance coverage. We can then provide you with an estimate of the costs your insurance will most likely cover at the time of your visit.
Q. What are your hours?
A. Monday-Thursday 8am-5pm (closed for lunch from 1pm-2pm)
Q. What insurance coverage do you accept?
A. We accept most major insurance providers. PPO networks only.
Q. What payment methods do you accept?
A. Cash, Check, Visa, Mastercard, Discover, Care Credit
Q. Do you provide payment plans?
A. We have several payment options to help accommodate your needs.
Q. What is included in a comprehensive exam?
A. During the comprehensive exam we will review and discuss your medical history and take your blood pressure. We will then review any specific concerns you may have regarding your teeth and general oral health, including any cosmetic concerns. The doctor will then examine the head and neck region. This screening exam is done to help identify any possible abnormalities within the muscles, bones, lymph nodes, sinuses, skin, and TMJ. An intraoral screening exam is then completed to identify any possible problems within soft palate, hard palate, pharynx, tonsils, tongue, floor of the mouth, and the mucosa of the cheek. Finally, the teeth and gums are thoroughly examined. All the findings are then discussed with you.
Q. What are your fees?
A. There is an extensive range of services that we offer, so it is difficult to cover all of the fees that could be involved with your treatment, prior to an exam. Following the initial comprehensive exam, however, we will provide you with a detailed list of any treatment needed, including the charges for each procedure.
Q. Can I get a quote on the cost for a specific procedure before coming in for a visit?
A. Again, it is difficult to provide an advance quote because of the wide range of services we offer. After your initial visit a comprehensive treatment plan will be given to you. This plan will include the recommended treatment and the fees, as well as an estimate of the coverage you can expect from your specific insurance company.
Q. If I just want a cleaning, do I need to get x-rays taken?
A. Not if you have had an exam in our office within the last few months. However, an exam is required for all new patients. As part of the exam, x-rays are taken to help the doctor see between the teeth and to examine the bone. This allows the doctor to assess the overall health of the jaw bones and to detect early decay so the proper treatment can be recommended. For the best long term care of your oral health we recommend an exam twice a year.
Q. What if I have an emergency?
A. In most cases we can see you that day.
Q. Do you do same day denture repair?
A. Yes, most repairs can be done same day.
Q. What do I do if I have an emergency when your office is closed?
A. If the situation cannot wait until the next business day, patients of record can reach the doctor by calling 858.761.7004
Q. Do you offer nitrous oxide gas (laughing gas)?
Q. Do you recommend permanent teeth sealants for children?
A. Yes. Sealants are a great idea for children once their permanent molars come in. Sealants are an easy and cost effective way to significantly reduce the incidence of certain types of decay.
Q. Do you do dentures?
Q. Do you do orthodontics?
A. Yes, we do Invisalign
Q. How old should my child be for his/her first visit?
A. We recommend that you bring your child in for a first visit sometime between 2 and 3 years of age. This first checkup may be a quick one, but it allows us to make sure everything is developing normally. It can also help your child get used to our office and staff, which can be very helpful in preparing for future visits. Prior to this age, you should brush your child’s teeth regularly, and take note of anything out of the ordinary. If you have any special concerns, give us a call and we’ll help you determine if a visit is advisable.
Q. Where did the doctor Koepke go to dental school?
A. Dr. Koepke graduated from the University of Detroit/Mercy
Q. How long have you been at this location?
A. More than 9 years